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Frequently Asked Questions
Find answers to common questions about the Panda Club Membership, including benefits, discounts, and how to join.
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Join Panda Club to
unlock exclusive benefits
Enjoy instant discounts and a complimentary luxury gift.
Unlock Exclusive Discounts
Sign up now to unlock exclusive discounts on our premium products and services. Don't miss out on limited-time offers!
Instant Discounts with
Membership
Take advantage of members-only savings on premium lighting and appliances.
Enjoy complimentary
luxury gift
Receive a special gift as a token of our appreciation for joining our membership.
Access Exclusive
Newsletters
Stay updated on the latest lighting trends, exclusive deals, and expert tips straight to your inbox.
Membership Benefits
Enjoy more benefits. Become a member today.
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Member Discounts
Enjoy up to 15% off on member-exclusive pricing.
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Members-Only Sales Event
Unlock special discounts and exclusive deals available only to Panda Club members.
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Complimentary Gift on Registration
Get a premium member gift worth at least your registration fee, delivered directly to your home.
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Extended Return Policy
Benefit from an extended free return policy, from 30 days to 60 days, for Panda Club members.
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Lifetime Service for Faulty Globes
Enjoy lifetime faulty globe exchange services.
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Lifetime Service for Faulty Fixtures
Access lifetime replacement services for faulty fixture spare parts.
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Stay Updated
Receive our monthly newsletter with the latest sales, product launches, and updates.
Annual Membership
Pay Yearly
$99/yr
- Free Gift valued up to $250 upon joining
- Exclusive Newsletters
- Exclusive Member Discounts
Includes
General Membership Questions
What is the Panda Club membership program about?
The Panda Club Membership Program by 7Pandas is designed to reward our valued customers with exclusive
discounts, special perks, and early access to new products and sales.
By joining, members enjoy a more personalised shopping experience, priority offers, and bonus gifts,
making every purchase even more rewarding.
How do I sign up for a membership?
Joining the Panda Club is quick and easy! Just follow these simple steps below.
1️⃣ Visit our
Panda Club membership
page.
2️⃣ Click on "Sign Up", which will take you to the
membership card
product page.
3️⃣ Add the membership card to your cart.
4️⃣ Proceed to checkout and complete your purchase.
5️⃣ Once payment is successfully processed, your user ID/login will automatically recognise you as a
valued Panda Club member.
6️⃣ Log in with the same user ID/email used for your purchase, and you’ll see exclusive Panda Club
discounts applied to all products.
🐼 Enjoy your VIP savings and perks as a Panda Club member!
What are the benefits of becoming a member?
As a Panda Club member, you’ll enjoy:
1️⃣ Member Discounts on All Products
2️⃣ Members-Only Sales Event
3️⃣ Complimentary Gift on Registration
4️⃣ Extended Return Policy
5️⃣ Lifetime Service for Faulty Globes
6️⃣ Lifetime Service for Faulty Fixtures
7️⃣ Monthly Updates Through Our Newsletter
How do I claim the free gift & what kind of gift can I expect upon becoming a member?
When you join the Panda Club, you'll instantly qualify for a complimentary gift valued above your subscription fee. Your gift will be dispatched within one business day of registration.
As a token of our appreciation, we offer carefully selected, high-quality gifts to our new members. These may include premium items such as coffee machines, air purifiers, USB travel adaptors, and more.
Every year, we prepare a collection of high-value gifts that exceed the cost of membership, ensuring our members feel truly valued from the moment they join.
Who is eligible to join the membership program?
Our Panda Club Membership is open to all customers in Australia who shop on 7Pandas.com.au. Whether you're a homeowner, business owner, or interior design enthusiast, you can sign up and enjoy exclusive benefits.
Can I cancel my membership anytime?
Memberships are non-refundable and cannot be canceled once activated.
Should you choose to cancel, your membership will remain active through the end of the current pay period, after which access to all member benefits will be discontinued.