Detailed Panda Club FAQs and Terms & Conditions

The Panda Club Membership Program by 7Pandas is designed to reward our valued customers with exclusive discounts, special perks, and early access to new products and sales.

By joining, members enjoy a more personalised shopping experience, priority offers, and bonus gifts, making every purchase even more rewarding.

Joining the Panda Club is quick and easy! Just follow these simple steps below.

1️⃣ Visit our Panda Club membership page.
2️⃣ Click on "Sign Up", which will take you to the membership card product page.
3️⃣ Add the membership card to your cart.
4️⃣ Proceed to checkout and complete your purchase.
5️⃣ Once payment is successfully processed, your user ID/login will automatically recognise you as a valued Panda Club member.
6️⃣ Log in with the same user ID/email used for your purchase, and you’ll see exclusive Panda Club discounts applied to all products.

🐼 Enjoy your VIP savings and perks as a Panda Club member!

Yes, we offer an annual membership option. To join our Panda Club, there is a $99 annual registration fee.

Upon renewal each year, you’ll receive up to a 15% extra discount on purchases, along with an exclusive member gift valued at more than the registration fee.

Visit our Panda Club page for the latest details on pricing and benefits.

As a Panda Club member, you’ll enjoy:

1️⃣ Member Discounts on All Products
2️⃣ Members-Only Sales Event
3️⃣ Complimentary Gift on Registration
4️⃣ Extended Return Policy
5️⃣ Lifetime Service for Faulty Globes
6️⃣ Lifetime Service for Faulty Fixtures
7️⃣ Monthly Updates Through Our Newsletter

When you join the Panda Club, you'll instantly qualify for a complimentary gift valued above your subscription fee. Your gift will be dispatched within one business day of registration.

As a token of our appreciation, we offer carefully selected, high-quality gifts to our new members. These may include premium items such as coffee machines, air purifiers, USB travel adaptors, and more.

Each year, we curate a collection of high-value gifts that exceed the cost of membership, ensuring our members feel truly valued from the moment they join.

Our Panda Club Membership is open to all customers in Australia who shop on 7Pandas.com.au. Whether you're a homeowner, business owner, or interior design enthusiast, you can sign up and enjoy exclusive benefits

Panda Club members enjoy exclusive discounts on top of our standard sales promotions. Members receive up to a 15% extra discount on all purchases, making it easy to recoup the registration fee with just one order.

Once you become a Panda Club member, your exclusive discounts will be automatically applied at checkout when you’re logged into your account.

Member discounts can be combined with other promotions, coupon codes, or sale events.

As a member, you'll receive exclusive deals and priority access to the best offers through our email campaigns, delivered straight to your inbox. Enjoy endless benefits as a Panda Club member!

Yes! As a Panda Club member, you’ll enjoy early access to major sales, exclusive product launches, and limited-time promotions before they’re available to the public. Keep an eye on your email for updates.

As a token of appreciation, new members receive an exclusive welcome gift upon joining. The gift may change periodically to keep it exciting and relevant.

To find out the latest welcome gift, please reach out to us. We're happy to share the details!

Yes! We value our loyal members, so in addition to ongoing perks, long-term members receive a complimentary gift upon membership renewal. We also offer exclusive surprise rewards and VIP access to special events or promotions for our most dedicated members.

Note:
1️⃣ Lifetime faulty globe replacement is valid as long as the membership remains active.
2️⃣ Members with over three years of continuous membership are upgraded to Premium Panda Club status, granting access to lifetime faulty product exchanges.

The Panda Club Membership is an annual subscription, valid for 12 months from the date of activation. You can check your membership status anytime in your Membership Dashboard.

Memberships are non-refundable and cannot be canceled once activated.

Should you choose to cancel, your membership will remain active through the end of the current pay period, after which access to all member benefits will be discontinued.

Once your membership expires, you will lose access to exclusive discounts, special perks, and members-only promotions. To continue enjoying these benefits, we recommend renewing your membership before the expiration date.

Renewing your membership is easy! Simply log into your account, navigate to the Membership section, and follow the renewal instructions. You may also receive an email reminder with a direct renewal link before your membership expires.

Yes! As a thank you for your continued support, renewing members will receive a complimentary gift.

To learn about the latest membership renewal gift, please feel free to contact us. We'd be happy to share the details!

You can check your membership status anytime by logging into your 7Pandas account and navigating to the Membership Dashboard. There, you’ll find details about your membership type, expiration date, and available benefits.

If you forget your password, you can reset it by clicking on the “Forgot Password” link on the login page and following the instructions.

If you need further assistance, please contact our customer support team for help with recovering your account.

If you experience any issues with your membership perks, discounts, or account access, our customer support team is happy to assist.

You can reach out via email, phone, or live chat—check our Contact Us page for the latest support options.

Yes! You can update your email, phone number, shipping address, or other details by logging into your account settings and making the necessary changes.

If you need help with updates, feel free to contact our support team.

No, memberships are non-transferable and can only be used by the registered account holder. However, you’re welcome to refer friends and family so they can sign up and enjoy their own exclusive benefits.